Privacy Policy

Last updated: 29 January 2026

Paallam Arts CIC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://paallamarts.org.

We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Paallam Arts CIC
11–13 Rhosddu Road
Wrexham
LL11 1AT
United Kingdom

Email: [email protected]
Company Number: 14005056

We are the data controller for any personal information collected via this website.

2. What Personal Data We Collect

  • Name
  • Email address
  • Phone number
  • Organisation name
  • Enquiry details
  • Any information you choose to provide via contact forms or email
  • Technical data such as IP address, browser type, device type, pages visited, and usage behaviour

3. How We Collect Your Data

  • When you fill out forms on our website
  • When you contact us by email
  • When you subscribe to mailing lists
  • Through cookies and analytics when browsing the site

4. Why We Collect Your Data

  • To respond to enquiries
  • To provide information about events, workshops, and activities
  • To improve website performance and user experience
  • To maintain website security
  • To meet legal and regulatory obligations

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

6. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures to prevent loss, misuse, unauthorised access, or disclosure. Access is limited to authorised personnel only.

7. How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements. Data is securely deleted when no longer required.

8. Cookies

Our website uses cookies to ensure functionality, analyse usage, and improve performance. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

9. Third-Party Services

We may use trusted third-party services including:

  • Website hosting providers
  • Email communication platforms
  • Website analytics services such as Google Analytics

These providers process your data only under our instructions and in compliance with UK GDPR.

10. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, contact [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk.

11. External Links

Our website may contain links to external sites. We are not responsible for their content, privacy policies, or data handling practices.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page along with a revised update date.